Due to the intimate nature of our products, Sweet Peach Boutique has a no return, no exchange policy. We strongly encourage that if you have any questions or concerns regarding a product, to call the store beforehand at 905-235-8779. We will do our best to help you with your purchasing decision.
If an order has been placed but has not yet been fulfilled, we will do our best to exchange an item. For example, if you selected the wrong size of lingerie but have already placed your order, let us know as soon as possible so we may have time to correct any mistakes before shipping out your product.
Once an order has been fulfilled and shipped, we will not be able to offer an exchange.
Sweet Peach Boutique offers a 30 day Exchange Policy on products deemed to be defective. The product must be returned in its original packaging, including all accessories, paperwork, cables etc. that accompanied the product.
If you are looking to return an item, kindly email us at firstname.lastname@example.org or call us at 905-235-9779 for exact product return instructions.
All products are checked for quality assurance before we ship any items. We ensure our products function and charge properly before they arrive to your door. Products are then resealed with a security sticker to prevent tampering.
Please note, some products are warranted through the manufacturer only. If this is the case with your purchase, we are more than happy to assist you during the manufacturer return process.